Complete Care for Special Needs Patients

Participating Organizations: Dedalus Group, Rx.Health

Joey, a 12-year-old, was diagnosed with autism spectrum disorder (ASD)and attention deficit hyperactivity disorder (ADHD) at 5 years old and asthma at 7 years old. Joey is taking Vyvanse for ADHD, Albuterol for asthma, has biweekly nebulizer treatments and sees a psychiatrist. Joey has not seen a dentist in over 2 years and is experiencing oral discomfort. He currently does not have health insurance and needs medication assistance immediately. Joey is struggling in school and his parents are unsure of their legal rights and accommodations. They are also struggling to manage the numerous appointments, medical records and care plans from the various professionals who offer services to Joey. Understandably, his family is overwhelmed and needs some support. The problem is exacerbated by disconnected care planning, lapses in care coordination, logistical complexities in the delivery of clinical and non-clinical services and a lack of information and insights where they are needed most – at the point of care and delivery of social services. Orchestration, coordination, and consolidation of data between all of Joey’s providers is vital to helping him and his family receive the care and social services he needs to thrive. Come learn how to enable seamless interactions between Joey and his multidisciplinary care team, from intake to appointment and care plan management to patient participation, education, and monitoring. By leveraging a connected care platform, the care team can automate care coordination, referrals and connections with healthcare consumers while also making the information and intelligence available at scale that is required to personalize care. Within this scenario, we are personalizing Joey’s care experience while meeting his clinical and non-clinical needs – all while easing the strain on his family as they look after and help manage his well-being. This is interoperability with a purpose.